Clear help. Clear pricing.
A care manager is the one person who sees the whole picture: the doctors, the prescriptions, the insurance, the family. We keep every piece moving so your loved one can stay home safely and you can stop being the default coordinator.
How working with us works
Assessment and care plan
- In-home visit and conversation
- Review of doctors, medications and recent records
- Home safety walk-through
- Written care plan in plain language
- Family meeting to walk through the plan
Ongoing care management
- Home visits and check-ins
- Attending doctor appointments
- Calls with providers, pharmacies and insurers
- Coordination and family updates
- Itemized monthly statement
Monthly retainer
- Reserved time on the calendar
- Priority response when something comes up
- Monthly summary for the whole family
- Additional time at $150 / hour
- Unused time rolls over for up to two months
Travel within Forsyth County is included. Travel time outside Forsyth County is billed at $75 an hour, half the standard rate.
What we take off your plate
Assessment and care plan
We sit down at the kitchen table, look at everything, and listen. Then we put it on paper: what is working, what is at risk, who is responsible for what, and what comes next.
We provide you with a written plan, not a pile of brochures.
Our comprehensive assessment covers:
Evaluating Activities of Daily Living like bathing, dressing, transferring, ambulation, and feeding.
Conducting an in-depth review of your loved one's living environment to identify and address safety concerns.
Doctor visits and medications
We help you prepare questions before appointments, accompany your loved one when it helps, and make sure what the doctor said actually happens. Together, we keep one medication list current across every provider and pharmacy, so you can keep living at home on your terms.
The follow-up gets scheduled. The referral gets made. The medications list gets updated.
Hospital discharge and transitions
Hospital to home, a stay in rehab, a move to assisted living. We review discharge instructions, line up equipment and follow-up visits, and confirm that the medications coming home match the list.
The riskiest week, handled with a plan.
Family updates and coordination
Regular updates in plain language, family meetings when decisions need to be made, and one point of contact for siblings near and far. Everyone hears the same thing at the same time.
Less guessing. Fewer late-night group texts.
More ways we help
Dementia and memory care
Understanding the diagnosis, planning ahead while your loved one can still take part, coordinating the doctors, and recognizing when it is time for more support. We walk with the whole family through each stage.
Choosing assisted living or memory care
We help you compare communities against your loved one's care needs and budget, ask the hard questions on tours, and handle the paperwork and the move.
We never accept referral fees from facilities. Our only loyalty is to your family.
Paperwork, benefits and insurance
We check that the essential documents are in place (healthcare power of attorney, advance directive, HIPAA releases), organize benefits and insurance, and help file long-term care insurance claims. We are not attorneys; when you need legal or financial advice, we connect you with professionals we trust.
Connected Care & Next Steps
Partnering with trusted local resources and outlining tailored recommendations for how we can support you through our ongoing services.
What care management is not
We do not provide hands-on personal care or medical care, and we do not give medications. Think of us as the coordinator and advocate who makes sure those things happen well.
If your loved one needs in-home help, we can help you evaluate options and help you manage the paperwork and scheduling to ensure seamless support.
Common questions
Is care management covered by Medicare or insurance?
Our services are private pay. While some long-term care insurance policies may reimburse care management, reading through those documents can be overwhelming. We can assist in policy review to determine eligibility, and we provide itemized statements to make the reimbursement process seamless.
My family lives out of state. Can you still help?
Yes. Distance doesn't have to mean being out of the loop. Many of the families we serve are long-distance, relying on us to act as your eyes and ears on the ground. We keep the family informed with regular updates tailored to your schedule.
Hourly or retainer: which is right for us?
We start with a comprehensive assessment to understand your unique situation. Hourly support fits occasional needs, while a retainer is ideal for managing ongoing health issues or frequent appointments. We will recommend the best fit for you after the assessment.
Do senior living communities pay you for referrals?
Our motto is simple: do the right thing, even when no one is watching. That is why we never accept referral fees from facilities or providers, ensuring every recommendation is based solely on what is right for your family.
Not sure where to start? Let's figure it out together.
A free consultation by phone to talk through what is going on and whether an assessment makes sense.
Schedule your free consultation